Privacy Policy

Vioify (“Company,” “we,” “us,” or “our”) operates the Vioify platform and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2.1 Information You Provide Directly

For Brands / Clients:

When you book a discovery call, submit a proposal request, or sign a campaign agreement, we collect:

• Full name
• Company name
• Email address
• Phone number
• Website URL
• Company information (industry, size, goals)
• Payment information (processed securely via Stripe)
• Campaign requirements and preferences
• Correspondence with our team

For Creators / Influencers:

When you apply to join as a creator or sign a creator agreement, we collect:

• Full name
• Social media handles and profile URLs
• Email address
• Phone number
• Follower counts and engagement metrics
• Content portfolio/links
• Payment information (Stripe, PayPal, bank details)
• Tax identification (for payment purposes)
• Correspondence with our team

For General Users:

When you visit our website, we may collect:

• Name and email (if you sign up for our newsletter)
• Contact information (if you submit a contact form)
• IP address and device information

2.2 Information Collected Automatically

We use industry-standard tracking technologies to collect:

• Log Data: Browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps
• Cookies: Session cookies and persistent cookies to enhance your experience
• Analytics: Google Analytics data (anonymized) about how you interact with our site
• Device Information: Device type, operating system, unique device identifiers

2.3 Information From Third Parties

We may receive information about you from:

• Social media platforms (when analyzing creator metrics)
• Creator vetting tools (HypeAuditor, Influee) — with your consent
• Brands (when verifying campaign performance)
• Payment processors (Stripe, PayPal)

3.1 For Brands / Clients

• Execute and manage UGC campaigns
• Source and vet creators matching your audience
• Develop campaign strategy and briefs
• Process payments and invoicing
• Track campaign performance and results
• Communicate about campaign status and results
• Improve our services
• Comply with legal obligations
• Send marketing communications (if you opt-in)

3.2 For Creators / Influencers

• Vet your authenticity and audience quality
• Match you with relevant brand partnerships
• Send you campaign briefs and opportunities
• Process payments for completed campaigns
• Track engagement and performance metrics
• Communicate about campaign requirements
• Improve creator vetting and matching
• Send updates about new opportunities
• Comply with legal obligations

3.3 For All Users

• Improve our website and services
• Respond to your inquiries and support requests
• Send newsletters and marketing materials (with consent)
• Prevent fraud and abuse
• Comply with legal requirements
• Enforce our Terms of Service

4.1 Sharing Between Parties

• With Creators: When you're a brand, we share your campaign details, brand information, and creative brief with selected creators.
• With Brands: When you're a creator, we share your social media profile, engagement metrics, and audience information with brands for matching purposes.

4.2 Service Providers

We share information with third parties who assist us:

• Payment Processors: Stripe, PayPal (for secure payment processing)
• Analytics Providers: Google Analytics (anonymized)
• Creator Vetting Tools: HypeAuditor, Influee (with your consent)
• Email Services: For campaign communications
• Cloud Storage: For secure document storage

4.3 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Enforce our Terms of Service and other agreements
• Protect the security or integrity of our Service
• Protect the rights, privacy, safety, or property of Vioify, users, or the public
• Respond to claims of illegal activity

4.4 Business Transfers

If Vioify is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction.

4.5 What We Do NOT Share

We do not sell or rent your personal information to third parties for marketing purposes. We do not share payment information beyond what's necessary for transaction processing.

5.1 Security Measures

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data in transit
• Secure payment processing via PCI-compliant providers
• Access controls and authentication
• Regular security assessments
• Data backup and recovery procedures

5.2 Limitations

No security system is impenetrable. While we implement reasonable safeguards, we cannot guarantee absolute security. You use our Service at your own risk.

5.3 Your Responsibility

You are responsible for:

• Keeping your password confidential
• Not sharing your login credentials
• Notifying us immediately of unauthorized access
• Maintaining the security of your devices

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal, regulatory, or accounting requirements, resolve disputes, and enforce our agreements.

Specific Retention Periods

You can request deletion of your data by contacting support@vioify.com.

7.1 Access and Portability

You have the right to:

• Access your personal information
• Receive a copy of your data in a portable format
• Request corrections to inaccurate information

7.2 Deletion

You can request deletion of your account and associated data. We will delete your information within 30 days, except where legally required to retain it.

7.3 Marketing Communications

7.4 Cookies

You can control cookies through:

• Browser settings (most browsers allow you to refuse or delete cookies)
• Our cookie preference center (if provided)
• Opting out of Google Analytics via Google's opt-out browser extension

7.5 Do Not Track

Some browsers include a “Do Not Track” feature. Currently, there is no industry standard for recognizing Do Not Track signals. We do not currently respond to Do Not Track signals.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your home country.

By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will delete such information and terminate the child's account immediately.

For creators: You must be at least 18 years old to apply as a creator and receive payments.

Our website may contain links to third-party websites (social media, payment processors, etc.). We are not responsible for:

• The privacy practices of third-party sites
• Content on third-party sites
• Information collected by third-party sites

Please review the privacy policies of any third-party sites before providing your information.

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy with a "Last Updated" date
• Sending you an email notification
• Requiring you to accept the updated policy

Your continued use of the Service after updates constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, contact us: