Integrates with platforms you already use
Our four-phase process turns your lapsed customer database from a sunk cost into a continuous revenue stream.
We map your entire lapsed customer landscape
We connect to your CRM, extract all lapsed customer data, and run AI analysis to segment by recency, value tier, predicted churn reason, and channel reachability. Within one week, you get a detailed report showing exactly how many recoverable customers you have and what they're worth.
Personalized messaging for every single contact
For each segment — and often each individual contact — our AI generates personalized messaging, multi-channel sequences, and dynamic offers based on predicted churn reason. Not generic 'We miss you' emails. Actual personalization that references their history, preferences, and the specific reason they left.
Multi-channel campaigns that get smarter daily
Campaigns deploy in waves, starting with highest-probability segments. AI continuously optimizes subject lines, send times, and offer values based on real-time conversion data. A 60-day campaign typically sees 40% of reactivations in weeks 1-2, another 35% in weeks 3-4, and 25% in weeks 5-8.
Cumulative over 8 weeks
From reactivation to churn prevention
After the initial reactivation wave, we transition to continuous monitoring: early churn signal detection, predictive intervention campaigns, and periodic re-runs as new customers churn. You get a permanent churn-prevention and recovery system, not a one-time project.
By risk level
Predict why each customer left — price sensitivity, product dissatisfaction, competitive switch, life change, or inertia — and craft the right message for each reason.
High-deliverability reactivation sequences sent at AI-optimized times with continuously tested subject lines and messaging.
AI-generated, individually personalized physical mail pieces for your highest-value lapsed customers. 3-8% response rates.
Personalized video reactivation featuring AI presenters who address each customer by name with tailored messaging.
Live tracking of reactivations, revenue recovered, campaign performance by segment, and attribution reporting.
Direct connections to HubSpot, Salesforce, Klaviyo, Shopify, GoHighLevel, ActiveCampaign, and 50+ other platforms. If you have a CRM, we can connect to it.
A B2B SaaS platform with $100/month average subscriptions had 3,200 churned accounts sitting untouched. Our AI identified that 40% churned due to a specific feature gap that had since been addressed. Personalized campaigns highlighting the new features recovered 256 accounts.
A DTC skincare brand had 8,500 customers who purchased once and never returned. AI analysis revealed purchase pattern clusters and predicted churn reasons. Personalized win-back sequences with product recommendations based on original purchases drove 935 repeat orders.
A multi-location dental practice had 1,200 patients who hadn't visited in 12+ months. AI-personalized outreach via email and direct mail — referencing each patient's last procedure and due services — brought 168 patients back for appointments averaging $226 each.
Every plan includes performance-based pricing. Your retainer covers operations. Performance bonuses align our incentives with your results.
For single-location businesses getting started with reactivation
For growing businesses with meaningful churn to recover
For large databases needing full omnichannel reactivation
Zero risk. We only earn when you earn. Minimum 5,000 contacts.
See how much recoverable revenue is sitting untouched in your database right now.